FAQ's


Question: 

Are any of your products tested on animals?

Answer: 

No - Pro-Elegance is a ethical company that takes pride in offering only cruelty free products, which means that they are never tested on animals. 

 

Question:

 Do any of the products you sell have Parabens in them?

 
Answer:

All our products have been carefully and scientifically researched to ensure their safety and quality, thus providing our highly valued customers with the very best in skincare. Therefore, they are free from Parabens and any other potentially harmful chemicals.

 

Question:

Where are your products made?

 
Answer:

 All our products are manufactured exclusively within the UK.

 
Question:

 When will my order be delivered?

 
Answer:

All orders are usually dispatched on the following working day after the order has been placed. We estimate that all orders should arrive within 2-5 working days.

 

Question:

How long do the products last?

Answer:

All our products come with a sell-by date. Once opened, they are good for 12 months.